Microsoft has confirmed it will release a new on-premise version of Dynamics 365 for customer engagement apps. The new v9.0.2 server edition will be available as part of the October release cycle.
With the most recent on-premise v8.2 appearing back in 2016 much has changed across Dynamics CE apps. In a blog post Microsoft has highlighted a series of features, and one app, that will be new in the upcoming on-premise release (all of which are already available in the cloud online edition)
- Unified Interface for Sales and Service apps
- Refreshed classic web user interface
- Creating mobile task flows
- Field Service app
- Powerapps model driven app designer
- Relationship assistant embedded intelligence
The addition of the new Unified Interface is no surprise as this will ultimately replace the legacy web client and Microsoft has begun introducing new Dynamics 365 functions that will only be available within the new interface.
For this upgrade, CRM admins will be able to choose between enabling the new UX, or an updated version of the classic UI that was introduced for Online customers in 2017.
The new on-premise version will also include various fixes and improvements currently available to Online customers but what on-prem users don’t get is feature parity with Dynamics 365 Customer Engagement Online. That’s because Microsoft recent product development is built on its other cloud services and these innovations are exclusively available within D365CE Online.
Further detail between the respective feature capabilities of the on-prem and cloud editions will become clearer when Microsoft updates its comparison FAQ page.